Bruker Worldwide Service
Bruker is not only committed to providing products of the highest quality but also fast and comprehensive technical support and service when it's needed. Our primary goal is to help you attain optimal return on your investment.
Throughout the lifetime of your instrument, our service personnel will be there for you:
- Installation
Our products are installed on site by well trained and highly experienced engineers, who will make sure that your product performs to specifications and your staff is instructed in proper and efficient operation.
- Technical Support
Whenever there should be the need you will have access to a network of knowledgeable and responsive experts at Bruker, committed to make every possible effort in helping you solve your problem.
- Field Service
The Bruker service professionals and factory-trained engineers at a growing number of our regional locations are prepared to provide on-site repair service and on-call troubleshooting.
- Maintenance Contracts
If you decide to enter one of the maintenance contracts offered by Bruker you are provided with professional service at priority response times and predictable fixed cost.
- Product Upgrades
As new options and features become available as a result of our continuous efforts in hardware and software development, we offer enhancement and upgrade packages in order to keep your Bruker product up-to-date.